Quick answers about tickets, bookings, payments and selling on UBevents246. Still stuck? WhatsApp or call +1 (246) 240-5004 or email info@ubevents246.net.
Tickets
Where are my tickets?
Each ticket is a QR code in your order confirmation email and under My Account › Orders. Show it on your phone or printed at the entrance. Each code can be scanned once.
Can I give my ticket to a friend?
Yes. Send them the QR code. Only the first person to scan it gets in, so keep it private. Reselling above face value is not allowed.
Can I get a refund on a ticket?
Ticket sales are final. If an event is cancelled and not rescheduled, you can request a refund of the ticket price within 30 days by emailing info@ubevents246.net with your order number. The booking fee is not refunded. Postponed events keep your ticket valid for the new date.
Some events say Get tickets and take me to another website. Why?
Many events listed on UBevents246 are run by other promoters who sell their own tickets. For those, the button takes you to the organiser’s ticket page.
Payments and fees
How can I pay?
By PayPal or debit/credit card at checkout. Prices are shown in BDS and charged in US dollars at BDS $2 = US $1.
What fees will I pay?
Tickets carry a booking fee of 7% of the ticket price plus BDS $1 per ticket. Other PayPal and card payments carry a processing fee of about 5.4% + US$0.30. Every fee is shown before you pay. See Fees & Payments.
Can I pay a deposit?
Many services and products priced BDS $50 or more can be booked with a 50% deposit. We send you a secure link for the balance, which is due before or on the day of the booking. Deposits are generally non-refundable. Tickets are always paid in full.
Bookings and experiences
When is my booking confirmed?
Once your payment or deposit is received and we have agreed the date and time with you by WhatsApp, phone or email.
What happens if it rains on my Bumper Ball booking?
Outdoor activities may be paused, shortened or rescheduled for weather or safety. In that case we offer a new date or a credit; no cash refunds are given.
Can I cancel or reschedule?
Tell us as early as possible on +1 (246) 240-5004 or info@ubevents246.net. Deposits are not refunded, but we may move your booking to a new date where possible. Changes requested less than 48 hours before may be treated as a cancellation. Full details are in the Refund & Deposit Policy.
Shopping and delivery
Do you deliver?
Products marked for delivery can be delivered island-wide for BDS $15 per order, chosen at checkout. Pickup is free.
Something I bought is damaged or wrong. What do I do?
Report it within 3 days of delivery or collection, with a photo, to info@ubevents246.net.
How do auctions work?
Bid on items from local sellers; the highest bid when the clock runs out wins and pays at checkout within 48 hours. There is no buyer’s premium. See the auction rules.
Promoters and sellers
How do I list my event?
Listing is free: use Submit your event or WhatsApp us your flyer. Paid promotion is available on the Promote page.
Can I sell my event tickets on UBevents246?
Yes. Buyers pay the booking fee, and promoters keep 100% of the ticket price. Tickets are QR codes scanned at your door. Contact us to set it up.
How do I sell products or services?
Apply on Sell with us, or post personal items free on Buy & Sell. Marketplace and auction sales carry a 10% commission; listing is free.
