Important: By making a payment, deposit or booking on UBevents246.net, you confirm that you have read and agree to this Refund & Deposit Policy and our Terms & Conditions. UBcurrency Terms & Conditions apply.
Last updated: 28 September 2026
This policy explains how deposits, payments, cancellations and refunds work for bookings, tickets, services and products purchased from UBevents246 (“UBevents246”, “we”, “us”) through UBevents246.net. It applies to all orders, whether paid in full or by deposit.
1. Payment options
- Pay in full: the full price is paid at checkout.
- 50% deposit: where offered, you may secure a booking or service by paying 50% of the price at checkout. The remaining 50% balance is due before or on the day of the booking/service unless we agree otherwise in writing.
- Your booking is only confirmed once payment (full or deposit) has been received and we have confirmed the date and time with you.
- If the balance is not paid when due, we may treat the booking as cancelled by you, and the deposit will be retained.
2. Deposits are final
All deposits are final and generally non-refundable. A deposit reserves your date, time, staff, equipment and/or materials, and we turn away other bookings once it is paid. In exceptional circumstances, UBevents246 may, at its sole discretion, consider a full or partial refund, a credit, or moving your deposit to a new date. Any such decision is made case by case and does not create an obligation for future bookings.
3. Cancellations by you
- Please tell us as early as possible if you need to cancel or reschedule by calling or WhatsApping +1 (246) 240-5004 or emailing ubevents246business@gmail.com.
- Deposits are not refunded when you cancel. Where possible, we may offer to move your booking to a new date, subject to availability.
- Amounts paid above the deposit (for example, a booking paid in full) may be considered for a partial refund or credit at our discretion, taking into account costs already incurred and how much notice was given.
- Rescheduling requests made less than 48 hours before the booking may be treated as a cancellation.
4. No-shows and late arrivals
If you do not arrive for your booking, session or event, or arrive so late that the service cannot be delivered in full, this is treated as a no-show. No-shows are not eligible for a refund, and any deposit or payment made will be retained. Time lost due to late arrival may not be added to the end of your session.
5. Event cancellations and changes by UBevents246
- If UBevents246 cancels an event or booking, you will be offered a new date or a credit. If neither suits you, we will refund the amount you paid for that booking or ticket.
- Outdoor activities (such as Bumper Ball) may be paused, shortened or rescheduled for weather, safety, or circumstances beyond our control. In these cases we will offer a new date or credit; refunds are at our discretion.
- Minor changes to line-ups, activities, times or venues do not entitle you to a refund.
- We are not responsible for travel, accommodation or other costs you incur in connection with a booking or event.
6. Third-party services and vendors
Some services, products or tickets are delivered by third parties (for example, partner vendors, venues, drivers or event organisers). Where a third party is involved, their own cancellation and refund terms may also apply, and refunds may depend on what we are able to recover from them. UBevents246 is not responsible for the acts or omissions of third-party providers, but we will make reasonable efforts to help resolve any issue.
7. Physical products
- Please check your items on receipt. Damaged, faulty or incorrect items must be reported within 3 days of delivery or collection with a photo.
- For hygiene and safety reasons, opened or used aftercare, skincare, tattoo and piercing supplies cannot be returned unless faulty.
- Approved returns must be unused and in their original packaging.
8. Digital products
Digital items (such as beats, licences, templates, presets and downloads) cannot be returned once delivered or downloaded. If a file is faulty or does not work, contact us and we will replace it.
9. How to request a refund
- Email ubevents246business@gmail.com with your order number, the reason for your request, and any supporting details or photos.
- We aim to respond within 5 business days.
- Approved refunds are returned to the original payment method (PayPal or card) and may take 5–10 business days to appear, depending on your bank or PayPal.
- Refunds are made in the currency charged (USD). We are not responsible for exchange-rate differences or bank fees.
- Please contact us before opening a PayPal dispute or card chargeback so we can try to resolve the issue quickly.
10. UBcurrency
Where UBcurrency, credits, vouchers or promotional balances are used or issued, UBcurrency Terms & Conditions apply. Credits have no cash value and are not refundable as cash unless required by law.
11. Your rights
Nothing in this policy limits any rights you may have under the laws of Barbados that cannot be excluded. We may update this policy from time to time; the version published on this page at the time of your payment applies to your order.
12. Contact
UBevents246 · Stanley Centre, Haggatt Hall, St. Michael, Barbados
Phone/WhatsApp: +1 (246) 240-5004 · Email: ubevents246business@gmail.com
